Returns and Delivery
Delivery: 3 to 7 working days
Delivery is made through Australia Post
Your satisfaction is our ultimate goal. You can return all articles purchased from the Our Online Shop within 5 days of receipt.
Please send the articles as a registered parcel and keep the dispatch receipts for any potential queries. The direct costs for returning the goods are borne by you.
Please note that articles must be completely returned to us with their original packaging. This should protect the goods to be returned against damage during transport.
For the purpose of continually improving our service and offerings, it is particularly important that you provide us with the reason why you are returning the goods. Please note that postal returns can take several days and that we require a certain amount of time to process returns.
Furthermore, we would like to point out that the supplied goods must only be examined – comparable with trying them on in a real store. Should the goods be damaged as a result of further use, we reserve the right to demand compensation.